with our heart
Like a job, the best time to look for a kennel is when you don’t need one. Many of the people that we speak with express concern that their pet will not adapt well to kenneling. Their worries fall into three broad categories~Their pet will not get enough attention~he might become sick~he might be traumatized.
We respect these concerns. You wouldn’t be much of a pet owner if you didn’t have some…We hope you will be reassured that in our experience 97% (29 out of 30) of the pets that stay with us adjust nicely. If your worries arise simply because this is a new experience for you, your pet or both of you, you can resolve most doubts by arranging a one-night “sleepover” before your actual trip. Our Customer Relations page discusses this in more detail.
Because different kennels emphasize different aspects of the same basic service, in the following pages we will focus on the distinguishing characteristics of our operation. Our experience is that our customers’ questions fall under on of the three C’s~Care,Convenience,Cost~so we recommend that you begin with the 3 C’s page, under the Essential Information tab.
We hope our website will support your efforts to make the best possible arrangements for your pet while you are away, even if you decide on another arrangement, e.g., a pet sitter in your home, a pet sitter in her home, your brother-in-law or a larger “full service” boarding facility. Sy Syms said it first, but we agree wholeheartedly, “An educated consumer is our best customer.”
After you’re finished with our website, and you think we might be your best option, please give us a call. We look forward to speaking with you and meeting your pup personally.
Cathy and Mark Engleman, Proprietors